Privacy Policy — Voltiq LLC

Effective May 28, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA Voltiq LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal information

Name, email address, phone number, and property address
Details about your property and your situation
Opt-in records and timestamps for each communication channel (SMS, email)

Non-personal information

IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies, and advertising parameters (such as UTM tags, fbclid, or gclid)

Customer communication

Records of your inquiries and service requests
Case details and preferences
Service history and feedback

2. How We Use Your Information

Reviewing and valuing your property for a potential purchase
Providing and improving our property-purchasing services
Communicating with you about your property, our cash offer, and closing
Sending the SMS and/or email messages you have opted in to receive
Enhancing website functionality and measuring advertising
Ensuring security and preventing fraud
Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

By opting into our SMS messaging, you agree to receive text messages related to our services, which may include cash-offer details, questions about your property, document and closing coordination, and customer support.

Opt-in & consent

You will only receive messages if you have explicitly opted in (on our web form, by replying to our direct mail, or by giving consent during a phone call).
We maintain timestamped records of all opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-out instructions

You can cancel SMS notifications at any time by replying "STOP".
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
All opt-out requests are processed immediately.

Message frequency & content

Message frequency varies based on your interactions with us.
Messages relate directly to the services you have requested.
We do not send promotional content without your specific consent.

Help & support

Reply "HELP" for assistance or contact us at tim@govoltiq.org.
Customer support is available during regular business hours.

Carrier information

Standard message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.

SMS Data Protection Statement No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service providers

Vendors who assist our operations (for example, hosting, title research, or message delivery).
SMS aggregators and providers solely to deliver the messages you have consented to receive.
All service providers are contractually obligated to maintain confidentiality and security.

Legal compliance

When required by law, legal process, or to protect our rights.

Business transfers

In connection with a merger, acquisition, or sale of assets, with your data remaining protected under this policy.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Data Security

We implement reasonable administrative and technical measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission or storage is 100% secure, but we strive to use commercially acceptable means to protect your information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze traffic, remember your preferences, improve functionality, and measure our services. You can control cookies through your browser settings.

7. Your Rights & Choices

Access, update, or delete your personal information.
Opt out of emails via the "unsubscribe" link.
Opt out of SMS messages by replying "STOP".
Withdraw consent at any time for future communications.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Voltiq LLC.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date.

10. Contact Us

Voltiq LLC
330 S Second Ave, Suite 200, Minneapolis, MN 55401
Phone: (786) 371-2028
Email: tim@govoltiq.org
Website: https://govoltiq.org

By using our website and services, you consent to this Privacy Policy.